Omnichannel Widget Overview

MessageBird’s Omnichannel Widget Javascript API allows you to customize the design, behaviour, and visibility of the Omnichannel Widget displayed on your website.

You can configure parts of the Omnichannel Widget directly in your Omnichannel Widget Settings in Inbox.

In this section, we’ll walk you through examples of the most popular use cases for the Omnichannel Widget.


We’re always happy to help with code or other doubts you might have! Check out our Quickstarts, API Reference, Tutorials, SDKs, or contact our Support team.

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