Install Channel: WhatsApp

Let's start using the Programmable Conversations API by learning how to install a channel. In this quickstart, you'll learn how to set up WhatsApp Business.

Before we go ahead, have you completed the Getting Started with WhatsApp quickstart?

  • No! Make sure to do so before continuing.
  • Yes! Great! Go to step 1.

Step 1: Go to the channels directory in your Dashboard

Go to 'Channels' in the sidebar of your MessageBird Dashboard. Then click on Add channel under WhatsApp.

Install WhatsApp

Step 2: Give your channel a name

Name your channel, make sure it's easily recognisable for yourself and your team. Don't worry, this will only be used internally.

Install WhatsApp

Step 3: Add your WhatsApp number

Add the phone number which you'll be using for WhatsApp. This is the number you chose in step 4 of the Getting Started with WhatsApp quickstart.

Install WhatsApp

Step 4: Add your vname certificate

You're almost there! Paste or download your vname certificate. You received it via email when your number was verified in step 6 of the Getting Started with WhatsApp quickstart.

Install WhatsApp

Step 5: Install WhatsApp

Click on 'Install now' and voilà! WhatsApp Business is now installed as a channel.

Keep in mind that it might take up to 10 minutes for your installation to be approved, during those minutes the status will be 'Pending'.

Install WhatsApp

Step 6: Manage your channel

If you want to edit, rename or delete your channel, simply select the channel and save the changes afterwards.

Nice work! 🎉 You've successfully installed WhatsApp Business as a channel for the MessageBird Programmable Conversations API.


We’re always happy to help with code or other doubts you might have! Check out our Quickstarts, API Reference, Tutorials, SDKs, or contact our Support team.

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