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Install Channel: WhatsApp

Let's start using the Programmable Conversations API by learning how to install a channel. In this quickstart, you'll learn how to set up WhatsApp Business.

Before we go ahead, have you completed the Getting Started with WhatsApp quickstart?

  • No! Make sure to do so before continuing.
  • Yes! Great! Go to step 1.

Step 1: Go to the channels directory in your Dashboard

Go to 'Channels' in the sidebar of your MessageBird Dashboard. Then click on

Add channel
under WhatsApp.

Install WhatsApp

Step 2: Give your channel a name

Name your channel, make sure it's easily recognisable for yourself and your team. Don't worry, this will only be used internally.

Install WhatsApp

Step 3: Add your WhatsApp number

Add the phone number which you'll be using for WhatsApp. This is the number you chose in step 4 of the Getting Started with WhatsApp quickstart.

Install WhatsApp

Step 4: Add your vname certificate

You're almost there! Paste or download your vname certificate. You received it via email when your number was verified in step 6 of the Getting Started with WhatsApp quickstart.

Install WhatsApp

Step 5: Install WhatsApp

Click on 'Install now' and voilà! WhatsApp Business is now installed as a channel.

Keep in mind that it might take up to 10 minutes for your installation to be approved, during those minutes the status will be 'Pending'.

Install WhatsApp

Step 6: Manage your channel

If you want to edit, rename or delete your channel, simply select the channel and save the changes afterwards.

Nice work! 🎉 You've successfully installed WhatsApp Business as a channel for the MessageBird Programmable Conversations API.

Next steps

You may now want to check out these resources:


We’re always happy to help with code or other questions you might have! Check out our API Reference, Developer Tutorials, or contact our Support team.

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