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Troubleshooting Lookup API

MessageBird has multiple tools to enable you to quickly understand any unexpected behaviour between the Lookup API and your application.

General API Error Codes

If you received an error response and code from MessageBird, you can troubleshoot the error by exploring the general API Error Codes.

In case of an API error, the body of the response includes a

json
formatted response that tells you exactly what is wrong.

Contact Technical Support

If you’re still having trouble troubleshooting the Lookup API, please don’t hesitate to contact our friendly technical support team at support@messagebird.com.

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