MessageBird has multiple tools to enable you to quickly understand any unexpected behaviour between the Lookup API and your application.
If you received an error response and code from MessageBird, you can troubleshoot the error by exploring the general API Error Codes.
In case of an API error, the body of the response includes a
jsonformatted response that tells you exactly what is wrong.
If you’re still having trouble troubleshooting the Lookup API, please don’t hesitate to contact our friendly technical support team at firstname.lastname@example.org.